# Step 1: problem analysis

Problems are the starting point - they illustrate the undesirable.

The aim of the problem analysis is to understand the problem and the associated goal in more detail:

**Problems are specified**: what exactly is the problem, the undesirable? How is it affected?**Goals are formulated in a measurable way:**Which goal cannot be achieved by the problem? How do I know if I have achieved a goal?**To put it positively:**From the first impulse that something undesirable should "no longer" be worked out, what exactly should be, or when and how the unwanted disappears.**Previous solution:**How has the problem been dealt with so far? This gives an initial conclusion about the resources and may help others in a similar situation.

Practical example mixed-pickles jar: We were asked to find a solution for opening a cucumber jar: "It is too difficult".

**Previous solution:**Two people opened the jar together - one person holds the lid, the other the glass.**To put it positively:**"I can't open it on my own", when asked ("What happens if you open it alone?") Becomes "The jar is slipping in my hand."-
**Problem specification:**The mixed pickles jar requires more hand strength / grip to hold than can be applied with one hand alone. **Goal:**I can open the mixed pickles jar on my own.